T-Mobile
- 2009
- Project-based work
My role
User Experience Designer
What I did
- Design exploration
- Information architecture
- User scenarios
- User flows
- Wireframes
- Design studies
About my time at T-Mobile's Creation Center
I loved this job! At the Creation Center, we were working on projects two to four years into the future, so we did a lot of exploring and blue-sky exercises. The Center had a great multi-disciplinary team, including not just designers but also incredibly talented technical experts, industrial designers and business owners, and I really enjoyed that all the disciplines would come together to craft new product directions.
My main project while I was there was an effort to "humanize" mobile communication. A lot of times our mobile communication is clipped and two-dimensional—we worked on adding context, nuance, and personality to voice and text messaging.
NDA = limited portfolio examples. But I did get patents for advanced voice controls!
Lots of this... and that
Most of my work at the T-Mobile Creation Center was thinking and creating with people from as many different disciplines as we could get together. We did lots of different brainstorming exercises, diagrams, whiteboarding, flows, and other creation exercises.
Affinity diagrams
This is a Venn diagram I did to map out the proposed features for a project examining the future of mobile communication and how to make it more humanized. The Principles were from the project charter, and the Features were culled from hundreds of one-sheets from brainstorms we taped up all over the walls--this is my way of collecting them into a structure and identifying the major concept areas, and seeing where they fit with the overall project goals.
Sorry I can't make all the text readable--some of it is confidential.
Functional wireframes
I built many, many wireframes, which mapped out the functionality for a project examining the future of mobile communication. This set describes RebelVox, an existing (non-T-Mobile) service. Some of our concepts were based on this, and I wireframed it as a spec project so as not to violate my NDA with T-Mobile. I can get really, really geeked out on wireframes. I love mapping out the strategy and scenario flows.
Interface sketches
This concept is directed at a younger, hipper age group who are used to interacting on multiple levels in multiple formats all at once. Square tiles suggest a game-like structure, ready to be explored, and information unfolds in a fractal way. You can zoom in and around multiple layers of information about someone. I would have loved to have taken this to a finished interface!
